Managed services and support in Switzerland

IT OPERATIONS IN TRUSTED HANDS – RELIABLE, SCALABLE AND LEGALLY COMPLIANT

With our managed services, we ensure stable IT operations that efficiently support your systems. Scalable, flexible and transparent, we take responsibility for ongoing operations so your business runs smoothly. Our experienced nearshore teams expand your internal capacities and ensure that your IT systems are always up-to-date and legally compliant.

Our Managed Services at a glance

Discover how we optimise your IT operations and support your processes with flexible, scalable solutions.

Operations and support – there for you around the clock
Benefit from 24/7 or 8/5 support and clearly defined SLAs for reliable system operation and fast technical support.
Efficient service desk – for fast problem solving
Our service desk services offer comprehensive support at all levels – from first to third level. Fast ticket processing and effective incident response for your IT.
Business Continuity Management – maximum reliability for your company
We secure your business-critical systems with robust recovery strategies to ensure maximum reliability and continuous operations.
Proactive system monitoring – your IT infrastructure always under control
Through continuous analysis, precise alerting and targeted capacity planning, we guarantee optimal performance of your systems and rapid problem detection.
Optimised operation of virtualised infrastructures
We take care of the operation and maintenance of your virtualized platforms, including VMware and Hyper-V, for maximum efficiency and availability.

Staff Augmentation and Nearshore Delivery: Flexible IT resources for your success

Benefit from experienced IT professionals seamlessly integrated into your team. Our scalable models give you flexible access to developers, system engineers and DevOps experts – for both temporary and long-term needs. With nearshore centres in Turkey and Greece, we offer high-level expertise backed by Swiss contractual frameworks for legal certainty.

Service quality and methodology: efficiency and transparency at every step

We ensure top-tier service quality through ITIL-based processes. From change management to incident and problem management – our SLA- and OLA-driven service delivery ensures clear agreements. All operations and support services are thoroughly documented, while continuous improvement and quality control underpin long-term excellence.

Staff Augmentation & Outsourcing Services

Expert it support – on demand

To specifically identify and meet the need for IT support, Magnitud offers access to highly qualified specialists with C-level competencies in the following areas: